Privacy Policy - Chakra Sadhna

At Chakra Sadhna Private Limited, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, protect, and share your information—whether you are located in India or outside India.

1. Information We Collect

We may collect the following personal and technical information:

Personal Data

• Full Name
• Date, Time, and Place of Birth (for astrological analysis)
• Email Address and Phone Number
• Physical/Mailing Address (if applicable)
• Payment Details (for consultations or services)

Website Usage Data

• IP Address, Browser Type, Device Information
• Pages Visited, Session Duration
• Cookies (used for analytics, preferences, and security)

2. How We Use Your Data

• Astrological Services: Birth details are strictly used for horoscope creation, astrological consultations, and personalized remedies.
• Communication: To book appointments, deliver reports, send confirmations or respond to inquiries.
• Customer Support & Updates: We may contact you for service-related follow-ups or to share relevant spiritual or astrological updates (only with your consent).
• Website Improvement: Aggregated, anonymous usage data helps us enhance functionality and user experience.

3. Data Protection & Sharing

Data Security

• We use SSL encryption for secure online transactions.

• Personal data is stored securely on encrypted systems or in restricted physical locations.

Third-Party Sharing

• We do not sell your personal data.
• Information may be shared only with:
  • Trusted payment processors (e.g., Razorpay, PayPal)
  • Legal or regulatory authorities, if mandated by law
  • Service partners under strict confidentiality, only when necessary for delivery of services

Data Retention

• Client records are retained for 7 years for astrological reference, unless a specific deletion request is submitted (subject to exceptions for active consultations or ongoing remedies).

4. Your Rights

As a user, you have the right to:

• Request access to your personal data
• Ask for corrections to inaccurate data
• Request deletion of your data (excluding essential records for active consultations)
• Opt-out of non-essential communications such as promotional updates

For users in the European Union, your data may be processed in accordance with GDPR standards.

5. Cookies Policy

We use cookies to:

• Personalize content
• Remember preferences
• Analyze site traffic via Google Analytics

You can manage or disable cookies in your browser settings.

6. International Data Transfers

If you are located outside India, please note that your information may be processed and stored in India. By using our services, you consent to this transfer in accordance with applicable data protection laws.

7. Contact Us

For questions or concerns related to your privacy or this policy, please contact:

Chakra Sadhna Private Limited
Email: [chakrasadhna78@gmail.com]

Location: Vadodara, Gujarat, India